Frequently Asked Questions
Everything you need to know about your Jude The Brand experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Exchanges are free, while returns for a refund incur a small restocking fee.
How do I know which size to order?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or following the specific 'Fit Note' on the item description.
Where are Jude The Brand garments manufactured?
We are committed to ethical production. Our collections are designed in-house and manufactured in certified factories that prioritize fair wages and sustainable textile practices.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can change or cancel your order within 60 minutes of placement by contacting our support team via live chat or email.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, Google Pay, and 'Buy Now, Pay Later' options through Klarna and Afterpay.